Greet clients and guests by name and with courtesy and enthusiasm, check in , and check out clients and guests

Answer questions regarding treatments and technologies in detail

 Assist guests and accommodate their requests

Greet employees, physicians, vendors in courteous manner.

Answer phone calls with proper etiquette and follow up with clients via phone, text, email and social media.

Schedule appointments in-person and by phone, email, text messages and social media.

Construct medical charts for new clients, and maintain and update existing charts.

Keep accurate records and maintain an organized environment.

Accurately take and deliver messages to appropriate providers and staff

Make appointments with our online scheduling system, verify and enter client information accurately into the system.

Maintain knowledge of all providers schedules and restrictions .

Communicate with employees, providers, and management to optimize customer service and ensure smooth operation of the aesthetic center.

Contribute to social media accounts (Instagram, Facebook, Tik Tok)

Record, organize create/edit content for social media accounts.

Actively promote the Med spa, treatments, services, sessions, and retail as well as programs, promotions,and or discounts available.

Regularly attend , participate in, and support training and staff meetings for the spa.

Office administration: including but not limited to stocking supplies , filing, organization , turning music on/off and making sure the surrounding environment of all suites are clean and welcoming.

◦ Assist in all areas of spa operation as requested by management  

Communicate to management any and all occurrences involving staff or client issues that require immediate attention.

Must be a team player with great personality and people skills

***2 positions available, one mornings and one evenings

Communication, Orginization, Teamwork

na

na