Maintain updated client records with plans, notes, appropriate forms, or related information.

Advise clients or community groups on issues related to improving general health, such as diet or exercise.

Distribute flyers, brochures, or other informational or educational documents to inform members of a targeted community.

Assist clients with the intake process.

Assess client’s immediate needs.

Offer clients support, advocacy, referrals, and information about community resources.

Provide clients with a shelter assessment when requested.

Determine appropriateness of client placement in shelter and contact backup for final decision.

Overall direct service client support. 

Communicating with People Outside the Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.

Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.

Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.