◦ Greet clients and guests by name and with courtesy and enthusiasm, check in , and check out clients and guests

◦ Answer questions regarding treatments and technologies in detail

◦ Assist guests and accommodate their requests

◦ Greet employees, physicians, vendors in courteous manner.

◦ Answer phone calls with proper etiquette and follow up with clients via phone, text, email and social media.

◦ Schedule appointments in-person and by phone, email, text messages and social media.

◦ Construct medical charts for new clients, and maintain and update existing charts.

◦ Keep accurate records and maintain an organized environment.

◦ Accurately take and deliver messages to appropriate providers and staff

◦ Make appointments with our online scheduling system, verify and enter client information accurately into the system.

◦ Maintain knowledge of all providers schedules and restrictions .

◦ Communicate with employees, providers, and management to optimize customer service and ensure smooth operation of the aesthetic center.

◦ Contribute to social media accounts (Instagram, Facebook, Tik Tok)

◦ Record, organize create/edit content for social media accounts.

◦ Actively promote the Med spa, treatments, services, sessions, and retail as well as programs, promotions,and or discounts available.

◦ Regularly attend , participate in, and support training and staff meetings for the spa.

◦ Office administration: including but not limited to stocking supplies , filing, organization , turning music on/off and making sure the surrounding environment of all suites are clean and welcoming.

◦ Assist in all areas of spa operation as requested by management 

◦ Communicate to management any and all occurrences involving staff or client issues that require immediate attention.

◦ Must be a team player with great personality and people skills

Communication, Orginization, Teamwork

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